Exciting New Tech Upgrades Coming Soon to Enhance Your Experience
- To use these new technologies, you will be receiving a new email address (@mainecc.edu format).
- You will receive an email to claim your new email account on or around Tuesday, November 12th.
- This fall, you’ll need to use both your current and new email addresses due to some upcoming changes. By January (Spring 2025 semester), only your new email will be needed. Please review the information below carefully to ensure a smooth transition.
At the start of the Spring 2025 semester, your new @mainecc.edu email address will be used for logins to all systems, including Brightspace.
What will my new email be?
Your new email will be in this format: firstname.lastname@mainecc.edu
If you share the same first and last name as another student, your email address may include a number at the end.
Why do I need a new account?
The new account is necessary for the launch of the Anthology Student Portal and its related tools.
What is Anthology Student Portal?
The Anthology Student Portal is your gateway to the Maine Community College System’s services and resources. It offers easy access to your academic records, financial aid details, career services, and direct communication with staff and advisors.
Key features of the Student Portal include:
- Campus Info
- My Academics
How will I receive my new email account?
You will receive an email on or around November 12, 2024 to your current @student.emcc.edu email address with instructions on how to claim your new email account, including how to set the password for it.
We encourage you to contact Information Technology Support (ITS) for assistance or with any questions you have: ithelpdesk@mainecc.edu
Need Help? We are here for you!
A special help desk phone number is available to answer your questions and help you access your new account. Call (207)-331-9666 to speak with a support technician between 8am-5pm M-F. You can also reach out to our friendly IT support team by creating a ticket via email (ithelp@mainecc.edu). They’re here to guide you through any technical challenges.
Frequently Asked Questions
When will I start using my new account?
Generally, you will finish the Fall 2024 semester with your current @student.emcc.edu account then begin using your new @mainecc.edu account for the Spring 2025 semester.
It’s a good idea to setup your new account ahead of time to ensure you don’t miss any communications.
During the Fall 2024 semester, where will I receive my email and notifications?
With few exceptions, you should use your @student.emcc.edu email for all purposes, including communicating with faculty and logging into Brightspace.
If I don’t need the new email until Spring 2025, why give it to me now?
To help you transition smoothly into the Spring semester, we’re launching these accounts early so you’ll be ready to access the new systems.
When will my current email account stop working?
Your old email account and content in it (email, calendars, OneDrive) will remain available until, at least, May 15, 2025. After that time, it will be turned off.
How can I move my email from my college account to my new mainecc.edu account?
Instructions for this process can be found here: Mail Import Export Process.docx
How do I sign into course supplements like MyMathLab or Cengage?
Continue to use your @student.emcc.edu account as the username for these 3rd party sites, unless specifically instructed to begin using your mainecc.edu account.
Any account which a student registered for using their @student.emcc.edu email address can be updated to the mainecc.edu address. See the service provider for instructions.
Will I even need my old email account after the migration?
College coursework will be conducted using the @mainecc.edu email accounts beginning in the Spring 2025 semester. Old email accounts will still be available to students, for incidental needs, such as subscriptions to online services (Cengage, MyMathLab, etc.) or to login to Brightspace to complete any course that extends beyond the end of the Fall 2024 semester.
New subscriptions should be registered using the new mainecc.edu address.
Can students access and send email from EMCC email accounts after they get their MaineCC account?
Yes, your old EMCC email account will remain available until at least the end of Spring 2025 semester.
What happens if an email is sent to my old email address?
Student email accounts will not be forwarded and student email data will not be migrated
Why am I being asked for personal email, phone, and security questions as part of account set up?
Your mainecc.edu account features self-service password recovery from Microsoft 365. This information helps Microsoft verify your identity when conducting account recovery and password reset operations.
Can I use the new email for student discounts?
Yes, however, ITS is not communicating the domain consolidation to 3rd parties, except those who programmatically exchange data with the college. Vendors who wish to verify that mainecc.edu is a college account can use the internet whois database to view our mainecc.edu domain record.
How do I use both the MaineCC and EMCC account at the same time?
You cannot be logged into two Microsoft 365 tenants simultaneously from the same browser session. There are multiple ways to accomplish this using multiple sessions. Click here for more instructions.
Student Email Account Help Documents
Click below for helpful guides and resources: